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BPO Services Private Limited

Contact details
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About the institute
BPO Services Pvt Ltd. was incorporated by the Sumathi Group, bringing together a highly specialized team of professionals to cater for the fast growing BPO market in Sri Lanka.

We will be providing Outsourcing Services leveraging nearly a half century of business expertise in multiple domains such as retail, hospitality, publishing and entertainment industry, with more than a decade of IT solution expertise, which gives us in-depth business understanding and high quality execution.

We look forward to offering concept, design, development, implementation and maintenance for BPO services
Subjects and Courses
  • How will you be trained to become a proficient Call Center Executive?
    • Job analysis, position description and person specification
    • Personal Interview
    • Written Test
    • Group Discussion
    • Listening Comprehension test
    • Spoken English/Grammer
    • Accent Training
    • Telephone Skills
    • Computer Basics
    • Behavioral Role Plays
Offered Classes
  • Medium group classes (10 - 20 people)
Classes are conducted in following languages
  • English
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